Blow the Whistle
on Fraud and Unethical Behavior

At RIDBL, we are committed to maintaining the highest standards of integrity and transparency. To uphold these values, we encourage our employees, customers, and partners to report any suspicious activities or unethical practices that may compromise the integrity, reputation and trust of our institution.

What to Report?

Fraud

Any act of deception or misrepresentation
for personal gain of any type.

CORRUPTION

Bribery, kickbacks, or any other form
of unethical conduct

MISUSE OF
RESOURCES

Unauthorized use of the bank’s
assets, information or other resources.

VIOLATION
OF POLICIES

Breaches of the bank’s code of conduct,
other policies or regulatory requirements.

How to Report?

You can report your concerns through any of the following channels

CALL HELPLINE

042-111-727-264 (RAQAMI)

EMAIL

Send details to "Whistle Blowing" <whistle.blowing@raqamidigital.com>

POSTAL MAIL

HRBP and Chief Human Resource Officer, Raqami Islamic Digital Bank Ltd. 4th Floor, Bahria Complex 1, MT Khan Road, Lalazar, Clifton, Karachi. (Marking the envelope: “All such mails should be marked "Private & Confidential" on the outer envelope and "Whistle Blow" on the inside envelope for maximum confidentiality.”)

ONLINE FORM

Link to the Form

Confidentiality and Protection

We take every report seriously and ensure that all disclosures are handled with the utmost confidentiality. Whistleblowers are protected under our policy, and any form of retaliation against individuals who report in good faith will not be tolerated.

Why It Matters

By speaking up, you help us protect our customers, employees, and the community from harm. Your courage to report wrongdoing strengthens the integrity of our bank and ensures we continue to operate ethically and responsibly

Thank you for helping us maintain a safe and trustworthy environment for everyone.